Yes, we sure can. As long as your box is large enough to fit the package.
Please note that delivering to a PO Box, especially in Australia, can sometimes mean delivery takes a day or so longer.
Sorry, but we are unable to offer returns on opened bags, if you’ve changed your mind, dispute the efficacy or don’t like the product.
If you wanted to return it because you didn’t like the taste then let’s talk about that.
We’ve designed our products to work – not to taste like a milkshake. We know that customers would prefer to have a product that actually did what it claimed to do. Don’t be fooled by products that taste too good to be true – they probably are. They may be full of chemicals, artificial sweeteners and flavours, fat, sugar and dairy.
Given all the incredible ingredients we have put into HealthFx products, sometimes the first few sips are hard. Our bodies are used to high fat, high sugar, high flavoured foods so something that is 100% healthy can be a bit of a shock. DON’T GIVE UP. Not only will it work, but you will come to love the taste.
You can make the first few days easier by adding;
- very cold water or a handful of ice
- more water or water & milk to suit your taste
- half a banana or
- some frozen berries or
- teaspoon of vanilla or
- half a teaspoon of cinnamon or
- half a teaspoon of honey or natural sweetener or
- teaspoon of instant coffee or milo
After a few days your body will transition and you will find you can remove the extras and drink the Smoothie as it is.
If you are still unhappy, we will accept returns of unopened bags, provided they are returned in good condition, with some conditions;
- Please notify us within 7 days from the date of despatch
- Products must be returned at the expense of the customer
- Products must arrive to our warehouse in unmarked condition and be unopened
- Refunds will be issued via the original payment method
- Orders using Afterpay will incur a $10 fee to cover Afterpay transaction fees
- Orders using credit card will incur a $5 fee to cover credit card transaction fees
- Refunds will have freight deducted if it means that your order no longer qualifies for free freight
- Products bought through a third party store must approach that store (and not HealthFx) for any refunds
We are predominately an online store, so ordering is easiest through the website.
We do offer Click n Collect, so you may prefer to choose that option at the checkout.
We do have a small retail shop, if you prefer, open from 8am to 3pm weekdays.
Our Click and Collects and Shop Sales are available from
156A Bush Road
Rosedale
Auckland 0632
8am - 3pm Monday to Friday
We do also have a variety of Retailers who stock HealthFx around NZ, so email us to find out if there is one near you.
Yes. If you prefer we are happy to take your order over the phone. Please have your credit card handy. If we don't get to the phone, please send us an email or leave a message.
Yes, we ship worldwide.
If the website doesn't recognise your country, then please change the country in the delivery address at checkout.
Please note that some international orders may incur duties or taxes.